OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I upgraded my phone back in November 25, 2020, over the phone by calling customer service. I got an email a week later on December 02, 2020 saying that my order is still being processed and I will be receiving another email when it is shipped. I can...
I have an iphone SE 2020 that was purchased from FIDO last year. Since then i've been unable to enable WIFI calling. I'd called Fido support and they told me that WIFI calling was enabled. After restarting my phone numerous times, and removing and re...
I noticed that emui 12 is around the corner (and actually already deployed for some devices), also Fido stopped selling Huawei devices, but are there any chances to get EMUI 12 for existing devices or are they out of support now? Thanks Erik.
I need to replace my ZTE hotspot that died and I tried the new inseego 8000 from Fido, tried two of them actually, and sent them back. The software was so poorly written that most modules fail making it impossible to edit the parameters, password etc...
I would love to know why Fido allows you to upgrade without warning you the phone could take weeks to arrive. This is terrible service for someone who has four lines and have been with fido for years. There was no warning it could take weeks to arri...