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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 203892 Views
  • 63 replies
  • 22 likes

Resolved! WiFi - Calling always disconnected in non-Fido Device

I have tried every troubleshooting on https://support.apple.com/en-ca/HT203032It still also not connected to WiFi calling! Is there an IMEL Whitelist Database which can put my phone in?Related Post: https://forums.fido.ca/t5/General-Support/Wifi-Call...

qoodanny by I'm a participant level 2
  • 1381 Views
  • 1 replies
  • 0 likes

Resolved! New SIM card not working

Hello , I bought a new sim today but till now shows no SIM card and my previous sim is working except Fido.how do I activate it as I'm the verge of buying a new sim elsewhere .

Valentinaak by I'm a participant level 2
  • 2108 Views
  • 2 replies
  • 0 likes

Wrong Delivery address label

I have ordered online for a new phone and supposed to get it within a week. It has already been 2 weeks and I haven't received any email confirmation regarding the shipment of the device, no tracking number. Nothing and nothing from Fido. I called th...

dtnguyen19 by I'm a participant level 2
  • 1256 Views
  • 2 replies
  • 0 likes