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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150375 Views
  • 50 replies
  • 22 likes

Resolved! Beware of Set Up Fee

Dear Friends, when I did an early upgrade in December 2019 at Wireless Wave store.. I was told by the rep that my 35 CAD will be refunded within 3 months.. it's been 6 months now and the money hasn't appeared yet.. I feel robbed and upset with the wa...

udhatya by I'm a Participant Level 2
  • 1292 Views
  • 4 replies
  • 0 likes

Where are my phones?

I ordered two Samsung A71's from Fido two weeks ago and changed my data plans. My plans changed, but I never got an email confirmation for my two devices. I called last week about my phones and was on the call for an hour with the support specialist....

dhicks123 by I'm a Participant Level 3
  • 1828 Views
  • 10 replies
  • 0 likes

Where is my Huwei tablet with data only plan?

I called customer service to sign a two years data only contract and get a free tablet. In the same time I signed 2 years contract to get a free iPhone 6s. Today I received iPhone,But I haven't got confirmation for the data only and tablet. I didn't ...

shanbai by I'm a Participant Level 2
  • 885 Views
  • 3 replies
  • 0 likes

Resolved! Huawei P10 and P10 plus

Why do not I still receive the new Android 9 software? On my Huawei P10 Plus, if it has already been released since April 24

JoelRR by I'm a Contributor Level 2
  • 20853 Views
  • 56 replies
  • 1 likes