OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
No mobile data on phone
Hey, I am Ayat. For the last 1 month, I am unable to use the internet from my phone. I have two phones. I have tried to exchange the sim on my both phones. But, it didn't work. Don't know what's happening with the internet, even though I can call any...
Resolved! WiFi - Calling always disconnected in non-Fido Device
I have tried every troubleshooting on https://support.apple.com/en-ca/HT203032It still also not connected to WiFi calling! Is there an IMEL Whitelist Database which can put my phone in?Related Post: https://forums.fido.ca/t5/General-Support/Wifi-Call...
Resolved! New SIM card not working
Hello , I bought a new sim today but till now shows no SIM card and my previous sim is working except Fido.how do I activate it as I'm the verge of buying a new sim elsewhere .
OS UPGRADE SCHEDULE - Samsung S10+
Hey guy's,We just received our July update for my wife and my Samsung S10+ You guy's need to "UPDATE" your OS update schedule LoL
Wrong Delivery address label
I have ordered online for a new phone and supposed to get it within a week. It has already been 2 weeks and I haven't received any email confirmation regarding the shipment of the device, no tracking number. Nothing and nothing from Fido. I called th...
