Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 193541 Views
  • 63 replies
  • 22 likes

I phone trade

Hello what in the hello happened to Fido customer care they have no clue about theFido trade eventi had to trade my iPhone 6s for an upgraded phone which I got it . I got my new phone now I want to trade my iPhone 6s which give me a value of 60 dolla...

CastrolEdge by I'm a participant level 2
  • 720 Views
  • 1 replies
  • 0 likes

No service for 3 days and still ongoing

I'm in Kitchener and I'm experiencing no service for 3 days in a row, from April 19 to April 21 now. And it's still ongoing! What is wrong? I just activated the iPhone 11 with a plan from Fido and I'm now regretting. Because of no service I couldn't ...

unknowna by I'm a participant level 1
  • 1214 Views
  • 3 replies
  • 0 likes

Phone upgrade to nightmare

I have upgraded my phone 2 weeks ago as my contract had ended a year ago.Nonetheless since the upgrade, it has been a complete nightmare. I have been a week and more with no service and still do not have a solution. Not only did I not receive a new s...

Kaina by I'm a participant level 1
  • 827 Views
  • 1 replies
  • 1 likes

Resolved! US IPhone compatibility in Canada

Hi Im planning to buy a used iPhone 12 Pro Max (unlocked) from a US resident. The US model is the A2342 and Canadian one A2410.So I'm wondering if I can use the US model in Canada without problems ? (Network, LTE,in some case 5G etc...)Thank you  

NAFISSATA by I'm a participant level 1
  • 1016 Views
  • 1 replies
  • 0 likes

Resolved! I transferred a number rom Fido to Fizz to Fido again

I ported back to Fizz, used a new SIM card, then came back to Fido because great deal. The transfert back to Fido from Fizz was done. I demanded to keep my same phone number. I got a confirmation Fizz service is terminated, however I still have no Fi...

NadiaRol by I'm a participant level 2
  • 1213 Views
  • 1 replies
  • 0 likes