OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! When can I expect my iPhone 13?
I pre-ordered (I think?) the new iPhone 13, but so far have only received from Fido saying my credit card payment was confirmed. Did I successfully pre-order the iPhone? When will it ship and more details be emailed to me? Who else pre-ordered iPhone...
Samsung Galaxy watch4
Hi Everyone, I just saw that Samsung is offering LTE versions of thier smart watches for the first time in Canada and was wondering if they can be used with Fido? If so, how does it work? Is it a seperate phone line with a different # or attached to ...
Apple Watch Series 6 cellular
I am sad to officially say that I am going to leave Fido after almost 18 years so that I can make the most of my apple watch.
Resolved! Brightstar is a SCAM
lost my phone more than a week ago, called fido to block my Sim card and ask about the replacement phone because I have paid $14 per month during the last year. Though it would be somehow taken out of my insurance, but no they say $425 for the...
Resolved! No Wall Charger
Hi Everyone, Hope you all are doing well and keeping safe.I just received my new iPhone XS and the box only had a wire not a wall charger? Is this not part of the package?Please devise of to receive one from Fido.Thank you
