OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Device returned
I got device 28 of aug, and lost job, could not pay the bills as is much for me. I called customer service and told them I wanted to return and keep my sim. They reject and still call the help line and the lady who spoke was so rude, never allowed me...
Phone upgrade order confusion
I tried to pace an order for a new phone online. I got to the last step, but when I submitted the order I got a message saying soemthing went wrong. I did however receive an email from Fido that my order was being processed. When I called customer...
Resolved! Fido offers Apple watch SIM card?
Hi, I've decided to buy a new Apple Watch, but was wondering if Fido provides specific SIM cards for the watches that can replace phones. Does Fido offer cellular SIM card for Apple watch?Thanks,
no packaging
hello, im just curious if you guys always package your $2000 items with no protection? i recieved 2 iphone 13 pros in the mail and when the delivery driver handed me the package i could feel my phone on the inside of the box moving freely inside of i...
iphone 13
I preordered iPhone 13 last October 20 and no email when the phone is expected to arrive. How can I know the ETA? If rumors about it being shipped out by December then I'd rather cancel it
