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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204410 Views
  • 63 replies
  • 22 likes

Problem for calling

Dear FIDO Team,I recently moved from India to Canada. I have purchased a FIDO sim as Shopper suggested that it will work fine on my phone. But when I inserted the sim in my phone, the Internet was working fine, but I am not able to do any call and if...

Lakshay78 by • I'm a participant level 1
  • 819 Views
  • 2 replies
  • 0 likes

iPhone 13 Delivery Issue

Last week (Nov 11, 2021) I decided to upgrade my current iPhone to a new iPhone 13 128Gb. I went to a retail store and I also called 611 to understand what my options were. In both cases, I received the same pricing options and I finally decided to o...

a_mp by • I'm a participant level 1
  • 1160 Views
  • 1 replies
  • 0 likes

Black Friday Deal not working

The iPhone 12 mini Black Friday deal is not working.  The price is higher than advertised.  I have reported it to Fido. Hopefully it gets fixed soon.  

KerriS27 by • I'm a participant level 2
  • 1094 Views
  • 2 replies
  • 0 likes

upgrade pending, waiting for confirmation email

I went through the website to upgrade to a new phone (iPhone 12 Mini) and upgrade my plan.When I was at the final checkout, the last message I saw was that there was an error, and so I wasn't sure if the transaction went through.When I tried to upgra...

gg333 by • I'm a participant level 1
  • 850 Views
  • 1 replies
  • 0 likes
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