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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 188169 Views
  • 63 replies
  • 22 likes

Resolved! Order got cancelled due to service error?

Due to some kind of error my order wouldn’t go through from ordering online so I contact live chat they offered to place an order for me on May/14, they told me I’ll receive an email within 24 hours with steps to set up my account and provide a track...

KayKayC by I'm a participant level 1
  • 845 Views
  • 1 replies
  • 0 likes

Resolved! Buying a phone online

Hi, I am trying to buy a phone, but I want my current plan to be chosen. When I build my plan, I cannot select the existing plan; instead, it shows me different options to select from, Is there a way I can select my current plan or not? Thanks,sahil

sg150395 by I'm a participant level 1
  • 806 Views
  • 1 replies
  • 0 likes

Support for apple watch

Fido, should get on with the times and support apple watch, Rogers already does!A good reason to leave a provider these days.

Ariel19 by I'm a participant level 2
  • 671 Views
  • 1 replies
  • 0 likes

Pixel 5 call drops

Hello I recently upgraded to the Pixel 5 in January and the phone was functioning wonderfully, however the last week or so I have been having issues. The phone has been dropping a lot of phone calls, and then gets stuck when hanging up the dropped ca...

sangeet29 by I'm a contributor level 1
  • 1760 Views
  • 4 replies
  • 0 likes