Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 210056 Views
  • 63 replies
  • 22 likes

Resolved! Tracking my device upgrade

I ordered an iPhone13pro blue 128g on the phone upgrading page. It's been 4d, I only received an email which congrats on the new device,  nothing more. How can I track my application status?

Resound by I'm a participant level 2
  • 1975 Views
  • 2 replies
  • 0 likes

Backordered IPhone 11

It has been 3 weeks since I ordered my phone online, and the only update that I have so far is that it's backordered and Fido doesn't know when it's coming. How is possible to sell a product online and don't be able to inform the customer the deliver...

AlinneL by I'm a participant level 1
  • 936 Views
  • 1 replies
  • 0 likes

Resolved! Where is my iphone 13 pro 128Gb?

I ordered my iphone 13 pro 128Gb sierra blue on 21st February 2022 and I got an email saying Congratulations on your new phone Dhruvilkumar... and that is it ... it says it will arrive in 2- 5 business days but didn't got any confirmation email nor ...

Dhruvil147 by I'm a participant level 2
  • 1246 Views
  • 1 replies
  • 0 likes

Resolved! huawei

Huawei worst phone choice ever- Fido canceled my service to my LG phone Jan 2018. Store said Huawei was the least expensive and I had to sign up for 2 years with this equipment. I cannot delete text messages from spam services, from anyone not in my ...

howie2 by I'm a participant level 2
  • 3636 Views
  • 4 replies
  • 0 likes