Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150348 Views
  • 50 replies
  • 22 likes

Resolved! My sim is not working

I lost my iphone 11 pro, now I am using iPhone 5s, and I bought new sim with an old number, but it is not working.. it says that your sim card is not supported. Kindly let me know the solution urgently.???

mahak_chugh by I'm a Participant Level 1
  • 142 Views
  • 1 replies
  • 0 likes

Resolved! Useless App Website and No Contact Option

I can't believe how such a big company has a useless app and website. I need to contact to fido but app takes you to the website, then when you go to contact section, it takes you back to the app. Could you please tell me how can I contact you? When ...

Behcetacar by I'm a Contributor Level 1
  • 220 Views
  • 3 replies
  • 0 likes

Resolved! Recommendation on Samsung phones

Hi, Can someone let me know of a good Samsung phone, nothing too complicated just want a good camera, storage is important and also expandable options with sd card. Not too expensive. Also what is the difference between the A & S series?? Thanks so m...

princess1313 by I'm a Contributor Level 1
  • 201 Views
  • 1 replies
  • 0 likes

Resolved! Fido Hardware Order

3 weeks ago, I made an online order to upgrade my phone. I received an order update 6 days later and an account change confirmation earlier this morning. Neither of these emails have provided me any information regarding when I will receive my device...

AngeloToledo by I'm a Participant Level 2
  • 254 Views
  • 2 replies
  • 0 likes