OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Upgrade Pending
During the Black Friday deals of 2023, I was one of the many that took the Google Pixel 7 deal. I was told that I would be notified when they dispatched the phone but it never happened. I waited until the last week of December before reaching out to ...
Resolved! S23FE android 14 availability ?
Based on your OS upgrade page, Android14 should be available for the S23fe since December 19 (I assume 2023 ;-). My new s23fe came with android13 (as expected ) but for the OS update request (Setup) this is still the curent release (Android13) ??BTW...
Temporary suspension
Hello, I'm looking to put my mobile line on temporary suspension and it looks like the minimum requirement is a 1-month suspension period. Would it be possible to reactivate the line before the 1 month expires, if in case we need to use it earlier t...
Missing cellular data settings
I seem to be missing my cellular data settings - I only see personal hotspot options under cellular data network how do I fix this?
Resolved! Voicemail Greeting on my Iphone 13
Hello. Ever since I upgraded my iPhone 13 Pro to IOS 17, I've been having issues with my voicemail in that my iPhone now seems to overide my Fido greeting with a standard one. I've tried re-recording my greeting using the app on my phone but it still...
