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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204312 Views
  • 63 replies
  • 22 likes

Deceptive business practices

When did Fido start using deceptive business practises? Advertising a phone to my line at a certain price but switch the price higher in the checkout. Your online agents are practically useless as they obviously aren't trained properly and they can't...

KAI63 by • I'm a participant level 1
  • 309 Views
  • 1 replies
  • 0 likes

Resolved! APNs on my phone are grayed out.

MMS is not working properly.  I tracked the problem to APNs with the wrong settings.   My phone is a Blackview BV9900 and is using Android 9 and when I go to change the setting, all APNs are grayed out and there are no option to add or edit any.  I c...

Complaint on phone prices breakdown

I was checking a price for pixel 9 pro xl 256 gbs and found out that google is selling the device for cad1629+taxes. On the other hand fido is selling the same phone at cad1908+taxes.  Fido says thay they are giving 11.63$ bill credit if we want to s...

Nisarg by • I'm a participant level 1
  • 303 Views
  • 1 replies
  • 1 likes

terrible experience for fido phone upgrade

As a 18 years customer, I am very disappointed. I upgraded my phone online in July, but 33 days later, I haven’t received my phone.On July 14, I placed the order and chose to pick up at store, because it showed that phone is “in stock” in that store....

hongping by • I'm a participant level 1
  • 401 Views
  • 1 replies
  • 0 likes

Worst customer service

I have been having a problem and i am unable to receive codes. I have been trying to call them for the past 4 days and i stay on the line for over 30 minutes and nobody ever picks the calls. I went into an in-person store to get some help and the lad...

honestly1 by • I'm a participant level 1
  • 374 Views
  • 1 replies
  • 0 likes
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