OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I am writing to express my extreme frustration and distress with the ongoing issue regarding the removal of a returned device from my Fido account.Within the 3-7 day return window, I returned a refurbished iphone 13 - 128gb, device to Fido. I have re...
when I ordered iphone 15 on fido website it shows 2-5 days delivery. Now it shows back ordered and customer service representative says phone is unavailable. I think my order is deliberately being held because I got such a good deal on fido website. ...
Replaced screen on samsung A10S everything works except cant register on network It seems to see sim card as it shows my phone number etc I have updated the software on the phone. The apn info is all correct put sim card in another phone and it wo...
Fido charged me extra of $72 inclusive of tax, as a 'suspension fee' this month June 2024. That is utter ridiculous even when 0 dollar was carried over from the previous bill. I'm reaching out to this forum to remove the extortionate bill asap. Fid...
I am now retired and don't require 50 GB data anymore. I told Fido that and was first told you cannot reduce a plan, only increase it. I called back said there was a plan for new customers of 20 GB for $34. I was told this wasn't in my offers so I c...