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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 198467 Views
  • 63 replies
  • 22 likes

Back Ordered Iphone 15 in June 2024

when I ordered iphone 15 on fido website it shows 2-5 days delivery. Now it shows back ordered and customer service representative says phone is unavailable. I think my order is deliberately being held because I got such a good deal on fido website. ...

dj29 by • I'm a participant level 2
  • 677 Views
  • 4 replies
  • 2 likes

Resolved! not registered on network

Replaced screen on samsung A10S everything works except cant register on network   It seems to see sim card as it shows my phone number etc  I have updated the software on the phone. The apn info is all correct put sim card in another phone and it wo...

goodsgrocery by • I'm a participant level 1
  • 4852 Views
  • 3 replies
  • 0 likes

Resolved! Why did i get a suspension fee of $72?

Fido charged me extra of $72 inclusive of tax, as a 'suspension fee' this month June 2024. That is utter ridiculous even when 0 dollar was carried over from the previous bill. I'm reaching out to this forum to remove the extortionate bill asap.   Fid...

Cannot reduce monthly plan only increase

I am now retired and don't require 50 GB data anymore.  I told Fido that and was first told you cannot reduce a plan, only increase it. I called back said there was a plan for new customers of 20 GB for $34. I was told this wasn't in my offers so I c...

snapcutter by • I'm a participant level 2
  • 320 Views
  • 1 replies
  • 0 likes
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