OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Upgrade phone discounts CONFUSION
I am trying to get the $15 pre-owned S22 Ultra that Fido is advertising.the cheapest plan i have to go for is $55 a month which is fine.my total is $107.35 month fee after taxes. How did that come about?It says my monthly financed device is $45.84 an...
Ordering a new phone
I am trying to order a new phone but I can't. When I get to the page where it says to choose my location It doesn't do anything. I Select the province and my city and nothing happens it just stays on the toronto map.
Online return question
Bought a phone, it didn't work properly and I didn't like it so Ive returned it and have the "hardware received confirmation" email. When I look at phones on the fido app it still says my "current phone" is the one I returned and not the previous one...
Fido no connection
We recently installed a metal roof on our house and use WiFi calling at home because we've lost our cellular connection. This only happens at home.The problem is when we leave home. The phone doesn't switch from wifi. The network shows Fido no connec...
Add 5 hours data
How do i add temporary data?
