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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 198596 Views
  • 63 replies
  • 22 likes

Resolved! Bought wrong phone!

3 days before my son's wedding I bought a Samsung Galaxy A32 phone. I didn't have time to look & see what I was getting. A week after the wedding were the Jewish high holidays & I still didn't have time to look. Before i knew it 3 months has passed w...

ecsero by • I'm a participant level 1
  • 878 Views
  • 1 replies
  • 0 likes

Missing promotional credit

I ordered an iPhone 13 from Fido on Black Friday. It was supposed to be $30/month (47.3 - 17.3/month bill credit). However, on my service agreement, the credit was not listed. I contacted Fido through twitter and phone calls and was assured that the ...

lakhvir by • I'm a participant level 2
  • 1288 Views
  • 3 replies
  • 0 likes

iPhone 13 delay?

I ordered the iPhone 13 on cyber Monday, it charged my credit card but I haven't received a confirmation email. It said 2-5 days but I'm sure that's not accurate with holiday delays. I just want to confirm its on its way.

Ryan97 by • I'm a participant level 1
  • 1294 Views
  • 2 replies
  • 0 likes

Hardware upgrade requires credit check

I just did a hardware upgrade and got myself a new phone recently. I then noticed my credit score went down quite significantly. I called Fido customer service asking if there was a credit check done. The girl on the other end of the phone didn't kno...

dtibar by • I'm a contributor level 1
  • 1533 Views
  • 1 replies
  • 0 likes
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