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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 202742 Views
  • 63 replies
  • 22 likes

Resolved! How to contact the FIDO?

I received the new device last week, was quite excited after purchasing online, but it turned out to be the worse device I've ever used. I just wanted to return and get back to original plan. But I couldn't reach out to the customer service. The chat...

ptranmtl by • I'm a participant level 1
  • 968 Views
  • 1 replies
  • 1 likes

Confirmation mail

Hi.I upgraded to iphone13 last Sunday. But I still have not recieved any confirmation email. I only received the email about changing data plan. I already checked junk folder,but there is nothing.Could you check this problem for me? thank you. 

Younghee by • I'm a participant level 1
  • 768 Views
  • 1 replies
  • 0 likes

unable to iPhone 13 through phone support

Disgusting experience in getting a promised offer for iPhone 13, please help.Hi,I was promised a certain offer over fido phone support. All the details will be in today's call records.Firstly it was were difficult to get a hold of phone representativ...

Resolved! Order confirmation adding a line

Hi there,  I added a line and ordered an iPhone SE with a 3gb plan, while I was putting the order through, took me to a page that just said "Order Confirmation" outlining the details of my order, but did not have any other buttons to go any further t...

TylerC1 by • I'm a participant level 1
  • 1870 Views
  • 3 replies
  • 1 likes

Resolved! Can I still use my old phone if I have a new one?

If I got a new phone with Fido, can I still use my old Fido phone as well, by switching out the SIM card?  Because sometimes I want to go hiking and play sports and I don't want to carry my brand new expensive phone, I'd rather use my old one instead...

Fawa88 by • I'm a participant level 3
  • 1639 Views
  • 2 replies
  • 0 likes
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