Unlocked phones

Reply
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Unlocked phones

An unlocked phone is the norm these days. I have an S7 from Fido and i am at the tail end of paying for it. During my visit to India, i decided to use a Indian Sim card, but the phone would not allow that because it is locked to Fido. Why is that ? So the phone is only usable in Canada ? I think that is **. Please somebody clarify. Thanks.

Accepted Solution

Re: Unlocked phones

Hello @Roop1,

 

The Canadian Radio-television and Telecommunications Commission (CRTC) announced that as of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobile devices unlocked free of charge upon request. In addition, all newly purchased devices must be provided unlocked from that day forward.

 

So if you got your phone before December 1, 2017 then it will be locked and you will have to contact Fido to get the phone unlocked it does'nt happen automatically.

 

Once the phone is unlocked it will be usable on any network providing the phone has the compatible bands for the network you want to use it on.

View solution in context
Flag this to a Moderator
Message 1 of 3
1,193 Views
Highlighted
Solution

Re: Unlocked phones

Hello @Roop1,

 

The Canadian Radio-television and Telecommunications Commission (CRTC) announced that as of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobile devices unlocked free of charge upon request. In addition, all newly purchased devices must be provided unlocked from that day forward.

 

So if you got your phone before December 1, 2017 then it will be locked and you will have to contact Fido to get the phone unlocked it does'nt happen automatically.

 

Once the phone is unlocked it will be usable on any network providing the phone has the compatible bands for the network you want to use it on.



Flag this to a Moderator
Message 2 of 3
1,187 Views
Highlighted
I'm Experienced Level 1
I'm Experienced Level 1

Re: Unlocked phones

only recently canada is unlock laws were engaged. i had an s8+ fido phone that was locked, so any mobile older then S8+ will have to be unlocked via carrier.

Flag this to a Moderator
Message 3 of 3
1,114 Views