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Unable to receive verification code from any 3rd party app like UBER

I'm a participant level 1
I'm a participant level 1

Hello, I got my FIDO connecttion last week. Got a fido samsung galaxy 8 handset and i am unable to use any 3rd party app because i dont get any verification code on my number. The issue has been escalated but no resolution in sight. Who can i contact to get some answers? 


Former Moderator
Former Moderator

Hey @appy!


We're you able to figure this out?


It would help the Community to know what worked for you. Smiley


Hey @appy Smiley


That's weird, you should be able to get the verification code from Uber or from any 3rd party app.

Just a quick question to better understand what's going on.


Do you have any issues sending or receiving text messages from your contacts?


Also, you did mention that you got your connection last week. Was your phone number ported-in from another provider to Fido?


Let me know.