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Tethered devices cannot access internet

Alisond
I'm a Participant Level 2
I'm a Participant Level 2

Just in the last week none of my IPhone 6, my Ipad mini or my PC can access the Internet when tethered. I have a Samsung 5min unlocked. I am travelling but this has not happened before in the 7 months. Currently in Fort Frances ont if that makes any difference?

 

***Edited for title clarity and to add labels***

5 REPLIES 5

FidoKenny
Moderator
Moderator

Hey @Alisond and welcome to the Community.


Do you get any error message on your devices when you try to tether?

 

 

 



Alisond
I'm a Participant Level 2
I'm a Participant Level 2

No error message. Fido still working on the problem for me but it appears to have them stumped. Hotspot just stopped working two days ago.

Hey Alisond!

 

Were you able to figure out what was going on with your tethering?

 

Don't leave us in the dark!



Are you otherwise able to use data on your Samsung device without any difficulty? 

 

How much data do you have in your plan? Have you recently made any changes to your plan? 

 

Let us know!

 

 



Alisond
I'm a Participant Level 2
I'm a Participant Level 2
No change to plan but I was travelling through an area of Ontario that is remote. Still had LTE coverage but clearly the antenna towers were older. As Soon as I travelled 200 kms further down the road the problem went away. Am now back to normal. Thanks for your interest!