Huawei Nova cant find the WIFI signal of my company

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Huawei Nova cant find the WIFI signal of my company

Hi , I got my Huaweinova yesterday. Today, when I try to connect my company wifi signal, Corprot_WIFI , how ever,it is not shwing on my list and I ask arround. All of  the iphone have no issue, but new Androi 7 seems hard to get the signal. Is it something wrong wth the wifi setting ? I am in the PLB building.

 

 

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Re: Huawei Nova cant find the WIFI signal of my company

Hello @Nclhu514 welcome to the community!

 

You work could be using the 5Ghz WiFi and the Nova Plus lacks 5GHz Wi-Fi capabilities and that could be the reason for your issues.



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Re: Huawei Nova cant find the WIFI signal of my company

Hey Nclhu514!

 

I would recommend checking with your employer to see which channel they are using for their wifi as, like KAPABLE-K suggested, that could be the cause. 

 

Let us know!



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I'm a Participant Level 2
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Re: Huawei Nova cant find the WIFI signal of my company

So you mean Huawei cant combine the 5Ghz signal. But before I used S4 was totally fine.

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Re: Huawei Nova cant find the WIFI signal of my company

Ok I used S4 samsun before , it was fine , but seems Androi 7 os cant search the singnal.I will ask . Thank you

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Re: Huawei Nova cant find the WIFI signal of my company


@Nclhu514 wrote:

So you mean Huawei cant combine the 5Ghz signal. But before I used S4 was totally fine.


Hello Nclhu514,

 

  Welcome to the community!

 

  Which version of the S4 did you have? According to this website, the Canadian version (SGH-i337m) was capable of both 2.4GHz and 5GHz (Wi-Fi 802.11 a/b/g/n/ac, dual-band).

 

  On the other hand, according to the Huawei website, the Nova and Nova Plus are only capable of utilising the 2.4GHz band (Wi-Fi 802.11 b/g/n/ at 2.4 GHz).

 

  So, if your company's Wifi is indeed on the 5GHz band, you will unfortunately not be able to access it with the Huawei Nova or Nova Plus.

 

Hope this helps Smiley

 

Cheers


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Re: Huawei Nova cant find the WIFI signal of my company

Hey @Nclhu514

 

Any news?

Let us know, it could be helpful to others on the Community as well Smiley



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