S7 Edge Box is not sealed?

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I'm a Participant Level 2
I'm a Participant Level 2

S7 Edge Box is not sealed?

Hi,
I have just picked up my S7 Edge and saw that my box was unsealed. I asked the agent there and he said the other boxes he received were all unsealed. Is that true?
I have 3 other friends who picked up theirs from bestbuy and their boxes were perfectly sealed...
What about yours?
Thanks!

 

 

***Edited to add Labels***

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Re: S7 Edge Box is not sealed?

Hey everyone,

 

Here's an update: The boxes are closed by a magnetic closure, however, Samsung noticed that there was a chance that the boxes would open during transportation. This is why they've started to add stickers on the boxes. So, some have them, and some don't. But don't worry - it doesn't mean that the phone wasn't "sealed" if your box didn't have a sticker on it Smiley

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Former Moderator
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Re: S7 Edge Box is not sealed?

Good question @cheungyen, we'll see what other members say! We'll look into it as soon as we have more examples.



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I'm a Participant Level 3
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Re: S7 Edge Box is not sealed?

I pick my box up from a Fido store as well. It was not sealed. There is a magnetic strip in the box that keeps the box closed. You have nothing to worry about.
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Re: S7 Edge Box is not sealed?

Mine was unsealed too ... I think There should be a white Samsung sticker thats what i saw on google

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Re: S7 Edge Box is not sealed?

image.jpeg

Mine was unsealed too ... I think There should be a white Samsung sticker thats what i saw on google

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Re: S7 Edge Box is not sealed?

I picked mine up from a Fido Store and mine was NOT sealed!

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Re: S7 Edge Box is not sealed?

Hey @reemzl and @197rosemont.

 

Can you clarify what was not sealed exactly? From the picture you included @197rosemont, the sticker is intact. 

 

Did you mean there's no plastic around the box? I need more details so we can look into this Smiley 



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Re: S7 Edge Box is not sealed?

unlike the picture above, there was no seal it was just all back nothing to tear open just opened the magnatic flap, the sales rep simpley opened the flap and pulled out the phone to look at it herself before giving it to me.


@FidoRanya wrote:

Hey @reemzl and @197rosemont.

 

@Can you clarify what was not sealed exactly? From the picture you included @197rosemont, the sticker is intact. 

 

Did you mean there's no plastic around the box? I need more details so we can look into this Smiley 



@FidoRanya wrote:

Hey @reemzl and @197rosemont.

 

@Can you clarify what was not sealed exactly? From the picture you included @197rosemont, the sticker is intact. 

 

Did you mean there's no plastic around the box? I need more details so we can look into this Smiley 



@FidoRanya wrote:

Hey @reemzl and @197rosemont.

 

@Can you clarify what was not sealed exactly? From the picture you included @197rosemont, the sticker is intact. 

 

Did you mean there's no plastic around the box? I need more details so we can look into this Smiley 





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Re: S7 Edge Box is not sealed?

Alright thanks @reemzi.

 

I'm going to investigate and get back to you with more info. 

 

 



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I'm a Participant Level 3
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Re: S7 Edge Box is not sealed?

There should be this sticker on , thats what makes the phone brand new sealed.

I still see the glue on the edge of the box from the sticker that has been removed .

Some people might not care but i do, for me the phone isnt brand new

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