Phones and Devices - Fido

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Phones and Devices

OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details....

Device Tutorials on Fido.ca

Device Tutorials on Fido.ca

Hey @Community, Have you recently upgraded your device or simply want to learn more about all...

Fido Payment Program® FAQs

Fido Payment Program® FAQs

Before we go over all the questions you may have, here's what your invoice will...

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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Can I turn off data from the account

I have a teenager and we used to be with virgin where I could turn off data in the app. Is there a way to do this from the account ? Or do I need to cancel my services and go back to my old service ?

Likewize is the biggest scam ever! Fed up and unhappy customer.

My son's phone was stolen a few weeks ago. I sent in a claim for it. I paid a $315 deductible for a red iPhone 13 128GB. Which is worth about $450. At first I was wondering why they are charging me that much for a phone that's almost worth that money...

Resolved! Does Fido still provide technical support for mobile customers?

Does Fido still provide technical support for mobile customers? If so, what's the phone number? "Jack" is a waste of time, I want to speak to a real support agent.

Does the Motorola Think Phone offered by Fido have Dual Sim?

Hello everyone, does anyone out there own a Motorola Think Phone? Thinking of getting one and was wondering if it has Dual sim slots? Is this phone worth getting for everyday use and especially business?

Proof of Purchase/Receipt

I upgraded my cellphone one year ago didn't pay it in full i'm paying it month by month along the plan ,but I need the Proof of the device Purchase/Receipt I went through the app and web site but couldn't find anything.

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