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Recover a Device Password

doobay_gavin123
I'm a Participant Level 1
I'm a Participant Level 1

I need the easiest way to recover my password to unlock my device. I need help to restart the phone through the manufacturer reset. I can recover my password or this informormation through my e-mail.

1 REPLY 1

FidoRachel
Former Moderator
Former Moderator

Hey @doobay_gavin123,

 

If you're unable to recover your device password, you may need to do a hard reset. 

 

The steps to do so vary from one device to another - a quick search in the manual available on the manufacturer's website should help. 

 

If you want to unlock your phone to use on another network, that's something we can help with. 

 

Let us know!