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Phone flicker-S20 plus

Sharmaji
I'm a Participant Level 1
I'm a Participant Level 1

Recently I am experiencing some weird phone behaviors. 

 

1- apps automatically minimizes

2- screen flickers

3- video recording automatically stops in mid

4- feels like someone else may be  controlling the phone

5

I tried to fqctory reset but all problems still persist.

 

Wondering if anyone else experienced something similar??

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @Sharmaji! Philippe here. Welcome to the community. Smiley

 

I'm sad to read about your phone difficulties. I'll be happy to help you!

 

Seems like most of the problems may be software related, but it's tough to say sometimes. Can you confirm the following:

 

Does the phone have the latest OS installed?

 

By factory reset, you mean that you deleted the entire phone contents and brough the phone back to its original factory settings? If you answered yes above, did you test the phone after doing this, but before you put your profile back, to see if the problems persisted?

 

You can find some troubleshooting you can do for the flickering problem here.

 

Let us know.