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My iphone 11 LTE data suddently not working

vollenmaple
I'm a participant level 1
I'm a participant level 1

Fido data suddently not working. I tried to reset cellular data setting, which apn is ltedata.apn now.

 

It shows "LTE" beside power bar. However in Safari, it shows "Could not activate cellular data network". I restart my phone, still not working.

 

Please help

5 REPLIES 5

FidoPhilippe
Moderator
Moderator

Hey @vollenmaple! Philippe here. Welcome to the community. Smiley

 

The actual data setting for our APN is LTEMOBILE.APN. You can find that here.

 

Let us know if it work afterwards.



chargris
I'm a contributor level 2
I'm a contributor level 2

Mine shows ltedata.apn did it change?

Hello @chargris 

Have you tried to resart your device to see if you get the same result?



chargris
I'm a contributor level 2
I'm a contributor level 2

Yes and also reset network settings

No, ours is still LTEMOBILE.APN. 

 

Are you able to manually change it in your settings?