Since I updated to Oreo my LG G5 no longer fast charges and also has mobile network connection issues.
I did a factory reset on my phone to see if this would fix the issue and it did not .
For the mobile network, I lose data access intermittently, even though my status icons say LTE / LTE+. I either have to restart my phone or cycle airplane mode on/off. Using the data on/off toggle does not work. This appears to only be a problem if I am on the move, if I stay at home, no issues. If I cycle airplane mode in another location and stay there no problems.
What has LG done so wrong in this update?
Has anyone been able to resolve this? My phone is near useless now .
Solved! Go to Solution.
This thread looks dead but I am also a client facing this data problem on my G5. I find this unacceptable that neither Fido or LG is offering help without any cost. I also want to point out that the problem comes from FIdo, I have been to the US lately and it was like my data problem was gone on the AT&T network.
My problem is not resolved. I just noticed I didn't have any problem with mobile data on AT&T network. I didn't check with LG personnally right now but from others feedback here LG asked them to pay for it.
The problem is intermittent and it feels it just wasn't tested enough with this Android update. Sometimes I can lose data a few minutes after I get it back working from going back and forth in airplane mode.
I have seen comments of other users in this thread who did reset their phone to factory settings without any improvement so I'm reluctant to do it and then only ending up losing local data and having to reinstall everything.
So far I have seen that I do not have this problem when I was on AT&T network
Also I don't have another SIM card
This evening my LG G5 H831 became a zombie. I restarted the phone but I can go beyond login screen as when I try to add pin it does automatically fill and gives warning that this and that cannot login screen working like a ghost .. ghostly behavior as a results neither can accept calls nor make one ..Very weird. Please guide what to do.
Welcome to the community
That definitely doesn't sound right.
Have you tried completing a reset of the network settings?
If not, here is how to do it:
Let me know if you can see a difference with the data connection!
In regards to your situation @ryadav, I can understand your concern regarding the phone's behaviour.
Have you tried performing a hard reset on the phone?
To do so, you would need to follow these simple steps:
Let me know if that helps!