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Huawei P10 and P10 plus

JoelRR
I'm a contributor level 2
I'm a contributor level 2

Why do not I still receive the new Android 9 software? On my Huawei P10 Plus, if it has already been released since April 24

56 REPLIES 56

FidoNick
Former Moderator
Former Moderator

Hey everyone!

 

The update should be fully rolled out. If you did not get it, can you let us know if your phone is a Fido or Rogers device?

 

If it is and you did not get the update let us know and we'll send you a PM to gather more info!

 

 



fido6672
I'm a participant level 2
I'm a participant level 2

I have two p10's that still have not received the update as well

FidoClaudia
Community Manager (Retired)
Community Manager (Retired)

Hey @fido6672,

 

I'll send you a PM to look into it. Talk soon!

 

 



FidoClaudia
Community Manager (Retired)
Community Manager (Retired)

 

Hey,

 

We wanted to let you all know that we've just heard back from Huawei and anyone with a P10 will receive the Android P update by June 5, and those with a P10+ will receive it by May 30.

 

It will be paired with the May SMR, which is the most recent update.

 

Thanks everyone for your patience!



BuckChorris
I'm a contributor level 1
I'm a contributor level 1

Hey @FidoNick , no update yet on my P10 either 😐

My current version is : VTR-L09 8.0.0.327(C654), Android security patch is Nov. 5th 2018.

 

badcceb
I'm a participant level 2
I'm a participant level 2

Hi there - my device is a FIDO device.  I have not received the update, and have checked at least three times this morning, but still no update.  It is a P10 - VTR-L09.  Please PM me and let me know what I can do.  Smiley

DlL
I'm a participant level 2
I'm a participant level 2

After doing some more digging I found this answer on the Huawei P10 sub-forum on XDA 

 

LINK - in case anyone wants to take a look 

 

Screenshot (2).png

JoelRR
I'm a contributor level 2
I'm a contributor level 2

And maybe one day it started? , because from April 24 that no one knew of fido had received it

FidoPierre
Former Moderator
Former Moderator

Hey everyone, 

 

Just wanted to share an update on this, great news! Huawei confirmed that the Android P updates will resume as of today. 



Minh12
I'm a contributor level 1
I'm a contributor level 1

Don't trust whatever Huawei said again. I think we will get update un june.

JoelRR
I'm a contributor level 2
I'm a contributor level 2

Screenshot_20190517-180821.jpg

 

I found this way with the huawei firmware appI found this way with the huawei firmware app

 

jm6262
I'm a contributor level 2
I'm a contributor level 2

Tried this but it would only download 8.0 firmware package. 

Minh12
I'm a contributor level 1
I'm a contributor level 1

Ok stay where you are. No more android support for huawei phone.

JoelRR
I'm a contributor level 2
I'm a contributor level 2

I think it would be up to us to start the demands on the compañías. 

jm6262
I'm a contributor level 2
I'm a contributor level 2

Did your method work with the firmware app?

 

You'd think they were trying to put a man on Mars with these Android updates.. how hard could it be?! Maybe back to iOS next go around idk.. (where you get the update SAME DAY!) 

JoelRR
I'm a contributor level 2
I'm a contributor level 2

hello everyone I just received on my Huawei P 10 plus, the Android 9Screenshot_20190520-151337.jpg

 

Screenshot_20190520_152739_com.huawei.android.hwouc.jpg

 

jm6262
I'm a contributor level 2
I'm a contributor level 2

Wow unicorns and Bigfoot are real after all... 

 

How's the update been on your phone, all good? 

JoelRR
I'm a contributor level 2
I'm a contributor level 2

I checked my phone for the update from April 24 until 5 times a day, until today, now I am happy, and more with the bad news from google and huawei

Minh12
I'm a contributor level 1
I'm a contributor level 1

I got my pie update too. So far so good, it is very smooth compared to oreo

CadErik
I'm a contributor level 1
I'm a contributor level 1

I don't get it... the v9 update seems to have been available since early April according to 

https://pro-teammt.ru/online-firmware-database-ru/?firmware_model=VTR-L09C654&firmware_page=0

and VTR-L09C654 is the exact model I got from Fido... At this point, Fido must be blocking the update...

JoelRR
I'm a contributor level 2
I'm a contributor level 2

That's what I think, here is my model tooScreenshot_20190519-224746.jpg