Why do not I still receive the new Android 9 software? On my Huawei P10 Plus, if it has already been released since April 24
Solved! Go to Solution.
We wanted to let you all know that we've just heard back from Huawei and anyone with a P10 will receive the Android P update by June 5, and those with a P10+ will receive it by May 30.
It will be paired with the May SMR, which is the most recent update.
Thanks everyone for your patience!
Welcome to the Community!
If you still didn't receive the update, you can check manually if it's available: You go in Settings > System > System Update
The phone will automatically check for updates. If an update is available, you can simply follow the on-screen prompts to install it.
As you can see here, the Huawei P10 Plus current OS is P 9.0
Let us know if it helps!
I have the same concern as the others - this is the first time I can recall when the release date's removed from the "announce" page before the phone got the update.
I'm less concerned about the move from 8-9 but the last security update the P10 Plus got was Nov 2018 - 6mo ago.
I have been waiting for the latest android update for the Huawei P10 by manually checking for the update within the phone itself but I have had no success. I have checked the OS upgrade schedule page and it says that the update for android 9.0 has been fully rolled out for this device. I was wondering if there is an issue on Rogers/Fido's end? The update has been rolling out since April 24th 2019.
I am just wondering if there has been a status update regarding this issue? It has been nearly a week since this thread was started. There is a May security update for the Huawei P10 pending on the update schedule and we still have not received the Android 9.0 Update.
Almost no point in even asking. They just say we'll let you know when we hear from Huawei or "keep checking the os update thread for more details!"
Its a good thing I like almost everything about Android/Huawei because the android update process compared to iOS is truly pitiful.