Huawei P10 and P10 plus

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I'm a Contributor Level 1 JoelRR
I'm a Contributor Level 1

Huawei P10 and P10 plus

Why do not I still receive the new Android 9 software? On my Huawei P10 Plus, if it has already been released since April 24

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Re: Huawei P10 and P10 plus

 

Hey,

 

We wanted to let you all know that we've just heard back from Huawei and anyone with a P10 will receive the Android P update by June 5, and those with a P10+ will receive it by May 30.

 

It will be paired with the May SMR, which is the most recent update.

 

Thanks everyone for your patience!

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Re: Huawei P10 and P10 plus

Hey @JoelRR

 

Welcome to the Community!

 

If you still didn't receive the update, you can check manually if it's available: You go in Settings > System > System Update

The phone will automatically check for updates. If an update is available, you can simply follow the on-screen prompts to install it.

 

As you can see here, the Huawei P10 Plus current OS is P 9.0 Smiley

 

Let us know if it helps!



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I'm a Contributor Level 1 JoelRR
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Re: Huawei P10 and P10 plus

Hello, if that same thing I do from April 24 many times up to 4 times a day🤔

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I'm a Participant Level 2 jmcanuck
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Re: Huawei P10 and P10 plus

I have the same concern as the others - this is the first time I can recall when the release date's removed from the "announce" page before the  phone got the update.

 

I'm less concerned about the move from 8-9 but the last security update the P10 Plus got was Nov 2018 - 6mo ago.

 

- Jim

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Re: Huawei P10 and P10 plus

Hey @jmcanuck.

 

We are still waiting to hear back from Huawei concerning this. As soon as we have an update, we will let you know here on this thread.

 

 



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I'm a Participant Level 2 jmcanuck
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Re: Huawei P10 and P10 plus

Awesome news, thanks!

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I'm a Contributor Level 1 Popper
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Re: Huawei P10 and P10 plus

I have been waiting for the latest android update for the Huawei P10 by manually checking for the update within the phone itself but I have had no success. I have checked the OS upgrade schedule page and it says that the update for android 9.0 has been fully rolled out for this device. I was wondering if there is an issue on Rogers/Fido's end? The update has been rolling out since April 24th 2019.

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I'm a Contributor Level 1 Minh12
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Re: Huawei P10 and P10 plus

Me too. I did it many times. According to firmware finder, the firmware is there but somehow there is no ota

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Re: Huawei P10 and P10 plus

Hey @Popper!

 

I moved your post to this thread since it's related to the same subject. 

 

You can check out the conversation above for more info!



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I'm a Contributor Level 1 JoelRR
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Re: Huawei P10 and P10 plus

I was reviewing on the internet and I see that also rouges customers have the same problem with their huawei P10 plus, do you know someone who has already updated their huawei p10 plus android 9?

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Re: Huawei P10 and P10 plus

Hey there @JoelRR

 

I've moved your post to this thread. We'll let you guys know as soon as we get an update Smiley



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I'm a Participant Level 2 DlL
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Re: Huawei P10 and P10 plus

How long do you guys expect this to take ?

 

Also why would you put the date up on your Firmware Update List if it isn't available ??

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I'm a Contributor Level 1 Minh12
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Re: Huawei P10 and P10 plus

Another update is comming soon and android p is not showed up yet. What a joke

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I'm a Contributor Level 1 Popper
I'm a Contributor Level 1

Re: Huawei P10 and P10 plus

I am just wondering if there has been a status update regarding this issue? It has been nearly a week since this thread was started. There is a May security update for the Huawei P10 pending on the update schedule and we still have not received the Android 9.0 Update.

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I'm a Contributor Level 2 jm6262
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Re: Huawei P10 and P10 plus

Almost no point in even asking. They just say we'll let you know when we hear from Huawei or "keep checking the os update thread for more details!"

 

Its a good thing I like almost everything about Android/Huawei because the android update process compared to iOS is truly pitiful. 

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