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Disabled iphone

ilyy_shangx
I'm a participant level 1
I'm a participant level 1

Hello, I own an Iphone XR that I got back after 2 weeks taken away from me (yep, i was grounded) and i tried putting my passcode but it did not work. so i tried many other times and it still didnt work, i completely forgot. as im writing this, i still have 1 more chance and if its wrong i know that it'll be disabled indefinetely unless i recover it from itunes (which for lot of reasons, it did not work). so i was wondering if its possible for FIDO themselves to unlock a disabled Iphone ? (my iphone is from fido, just in case). i dont mind my phone having its data completely erased, as long as im able to use it..

1 REPLY 1

Hey @ilyy_shangx,  unfortunately you most probably have to go to an apple store or call Apple help for assistance with your phone. The security of your device isn't accessible by fido. Sorry about that, but you should try to contact Apple on this one.