Data overage charges

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I'm a Participant Level 2 Toby99
I'm a Participant Level 2

Data overage charges

is there a way to see what usage created a data overage?  I have no idea how i used 100 MB, and have never even come close to using my 250 MB limit before.

 

Thanks

 

 

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Re: Data overage charges

Hey @Community ! 

 

Although this thread is old, I wanted to refer you all to check out our blog on how to stay on top of your data usage here

 

There you'll find ways on how to track your usage based on your phone and tips on how to control your usage. 

 

Hope that helps! Smiley 

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Moderator
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Re: Data overage charges

Hello Toby99.

 

Depending on the type of device you use, you can verify in your settings which application uses more data.

 

Watching videos uses up data really quickly. I would suggest to make sure to closes your applications in the background to make sure that no internet is used up.

 

 



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Fido Employee AdamBeast
Fido Employee

Re: Data overage charges

If you are using an android phone, you can go to "Settings" -> "Data usage", then scroll down, you will finda list for data usage per each apps installed on your phone. 



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Former Moderator FidoMaria
Former Moderator

Re: Data overage charges

To add to what AdamBeast said, if you're using an iPhone, you can see a list of apps & their data usage by going in Settings > Cellular, and then scrolling down.

 

Cheers! Smiley



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Former Moderator FidoMegan
Former Moderator
Solution

Re: Data overage charges

Hey @Community ! 

 

Although this thread is old, I wanted to refer you all to check out our blog on how to stay on top of your data usage here

 

There you'll find ways on how to track your usage based on your phone and tips on how to control your usage. 

 

Hope that helps! Smiley 



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