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Can receive and send texts, but cannot receive from one specific person

x1o
I'm a Participant Level 2
I'm a Participant Level 2

Hello, I have a national plan where I have unlimited incoming and outgoing texts. It's a pre-paid plan. The one specific person whom is out of the city I am in can receive my texts, but I can't receive theirs. I tried to restart my phone, have other people text me (which successfully went through) and reinserting my SIM. Any solutions for this? Thanks in advance.

 

 

***Edited to add labels***

3 REPLIES 3

etocc
I'm a Participant Level 1
I'm a Participant Level 1

Don't know if it's related but the same thing was happening to me tonight, bunch of unrecieved text messages from several people. Tried rebooting/ resetting network and testing it with friends' phones, wouldn't recieve most texts. Sad not happy with Fido right now.

x1o
I'm a Participant Level 2
I'm a Participant Level 2

Text messages from my friends are now just piling in. They've told me that they've sent these messages ranging from 2 hours to 10 hours ago. This is disappointing. 

FidoRachel
Former Moderator
Former Moderator

Oh no, that shouldn't happen. Where are you both located?