BlackBerry KEYone

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I'm a Contributor Level 2 SeiksToronto
I'm a Contributor Level 2

BlackBerry KEYone

I'm am thinking this will be my next phone, does fido plan on carrying it?

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Re: BlackBerry KEYone

Hi @SeiksToronto!

 

No word on that as of now. Should we carry it, it'll be updated on Fido.ca. Smiley

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Former Moderator FidoMaria
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Re: BlackBerry KEYone

Hi @SeiksToronto!

 

No word on that as of now. Should we carry it, it'll be updated on Fido.ca. Smiley



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I'm Qualified Level 1
I'm Qualified Level 1

Re: BlackBerry KEYone

Fido isn't noted as a business oriented provider so I seriously doubt they'll go back to carrying any BlackBerry.
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I'm a Participant Level 2 FelixLeclerc
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Re: BlackBerry KEYone

Just want to add my support here for bringing the Keyone to Fido.  It would be a shame if I had to move my family to another carrier just so I could get this phone.  (Bell/Rogers/Telus/Sasktel all sell it, but won't unlock for 90 days)

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Re: BlackBerry KEYone

Hey @FelixLeclerc,

 

We'd definitely hate to see you go because of this!

 

I assure you that we re-evaluate the phone models offered to our customers on a continuing basis and you should keep an eye on our website for any updates.

 

That said, you can still use an unlocked device on our network Smiley



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Re: BlackBerry KEYone


@FelixLeclerc wrote:

Just want to add my support here for bringing the Keyone to Fido.  It would be a shame if I had to move my family to another carrier just so I could get this phone.  (Bell/Rogers/Telus/Sasktel all sell it, but won't unlock for 90 days)


Hello FelixLeclerc,

 

  Welcome to the community!

 

  If you can wait until Dec 1st, 2017 to get the KEYone, the other providers will have to provide the phone unlocked Wink (see here).

 

Hope this helps Smiley

 

Cheers



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I'm a Participant Level 2 22justin
I'm a Participant Level 2

Re: BlackBerry KEYone

I bought an unlocked keyone. Used it with fido for a couple days LTE working fine....now all of a sudden it dropped to 4G, won't connect to Internet, and drops connection.  

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Re: BlackBerry KEYone

Hey @22justin

 

Welcome to the Community. 

 

I'm sorry to see you're having trouble with this service.

 

Can you confirm if you tried rebooting the device off and back on? 

 

 



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I'm a Participant Level 2 22justin
I'm a Participant Level 2

Re: BlackBerry KEYone

yes rebooted, reinserted sim... its back on lte now but with 1 bar and doesnt pull any data. 

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Re: BlackBerry KEYone

Can you check in you settings if you do still have the right APNs @22justin?

 

You can check them here.

 

 

 



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