Android message of google pixel 2.

Reply
I'm a Contributor Level 1 nirajdas
I'm a Contributor Level 1

Android message of google pixel 2.

I have an unlocked google pixel 2 and i am not able to use goole chat feature. When ever i try it pops up as will notify and this has been there for last few months. Can someone help?

Accepted Solution

Re: Android message of google pixel 2.

Screenshot_20181212-214555.png

 

Try this.

It worked for me.

View solution in context
Flag this to a Moderator
Message 1 of 19
1,681 Views
Moderator
Moderator

Re: Android message of google pixel 2.

Hey @nirajdas! I hope you're doing well. Smiley

 

I'll see what we can do to help, but I need you to clarify which chat feature you're referring to.

 

Are you talking about the Hangouts app?



Flag this to a Moderator
Message 2 of 19
999 Views
Moderator
Moderator

Re: Android message of google pixel 2.

Hey @nirajdas!

 

Do you still need help with that?



Flag this to a Moderator
Message 3 of 19
958 Views
I'm a Contributor Level 1 nirajdas
I'm a Contributor Level 1

Re: Android message of google pixel 2.

yes i do 

Flag this to a Moderator
Message 4 of 19
895 Views
Moderator
Moderator

Re: Android message of google pixel 2.

No worries!

 

Let's take a look at this together, which Google chat feature are you referring to? Or more precisely, which mobile app are you trying to use?

 

Are you also able to share with us a screenshot of the pop up message? Keep us updated Smiley



Flag this to a Moderator
Message 5 of 19
879 Views
I'm a Contributor Level 1 nirajdas
I'm a Contributor Level 1

Re: Android message of google pixel 2.

Phone Google pixel 2 

Carrier fido 

Phone purchased from koodo but can use volte and wifi calling 

I am talking about the RCS 

Flag this to a Moderator
Message 6 of 19
840 Views
I'm a Contributor Level 1 nirajdas
I'm a Contributor Level 1

Re: Android message of google pixel 2.

Screenshot_20181128-013615.png

 

 

Flag this to a Moderator
Message 7 of 19
839 Views
Moderator
Moderator

Re: Android message of google pixel 2.

Hello @nirajdas Smiley

I'm sending you a PM now to get this looked into. Talk to you soon.

 

 

 



Flag this to a Moderator
Message 8 of 19
823 Views
I'm a Participant Level 2 lohith78
I'm a Participant Level 2

Re: Android message of google pixel 2.

Even I have the same problem!

Please help me. Thank you!Screenshot_20181211-213906.png

 

Flag this to a Moderator
Message 9 of 19
695 Views
Moderator
Moderator

Re: Android message of google pixel 2.

Thanks for reaching out! 

 

I'm sending you a PM right now @lohith78



Flag this to a Moderator
Message 10 of 19
680 Views
I'm a Legend Level 1
I'm a Legend Level 1

Re: Android message of google pixel 2.

@nirajdas and @lohith78 try clearing the app cache and disable your WiFi and then retry the app and see if it works.

Flag this to a Moderator
Message 11 of 19
684 Views
I'm a Contributor Level 1 nirajdas
I'm a Contributor Level 1

Re: Android message of google pixel 2.

still no solution fot this

Flag this to a Moderator
Message 12 of 19
675 Views
I'm a Legend Level 1
I'm a Legend Level 1

Re: Android message of google pixel 2.

I never experience any issues with the app and I loaded it on so many phones.

 

Try starting the phone in safe mode and see if you can get it to load. It is possible another app is causing the problem.

 

You can get instructions on booting your Pixel phone into safe mode here.

Flag this to a Moderator
Message 13 of 19
669 Views
I'm a Participant Level 2 lohith78
I'm a Participant Level 2

Re: Android message of google pixel 2.

Screenshot_20181212-160443.png

 

 

Flag this to a Moderator
Message 14 of 19
594 Views
I'm a Contributor Level 1 nirajdas
I'm a Contributor Level 1

Re: Android message of google pixel 2.

GOT SAME 

Flag this to a Moderator
Message 15 of 19
591 Views