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hello everyone - question about voice mail

Hi all, hope everyone has been staying safe and doing their civic duty by sporting a really cool looking mask. 

I am wondering why I am not able to upgrade my voicemail on line. Don't get me wrong, I love popping in here and reading the blogs and solution posts. I would like to upgrade my voicemail as 3 messages is kind of lacking. Would love one of the super duper community saviours to message me so I can do that. I have been spending so much time in the last two weeks watching paint dry while on hold with other companies that I don't have anymore paint to watch. Please and thank you. 


Here's a riddle, what starts it's life long and ends it short.


Well,  after being on the phone for 45 minutes I was able to upgrade my vm. Why oh why can't we do it ourselves?

Hey @Original_Lucy


We also hope you're staying safe and have no doubt your mask is cool looking!


Thanks for your suggestion about the voicemail. I'll make sure to share it internally as I know it's not fun to be on hold.


As for your riddle, I think the answer is a candle. Is that right? 

😆 you are exactly right. I get most of my riddles from Bilbo Baggins.