My last billing shows charges of $3.30 for a 6 minutes call to Gainsvl Florida USA on Sep 25 2020.
I have no connection to that call and I never made that call. Similar incident as such happened to me some time before.
I am requesting this charges be reversed and credit back to my account.
If a call appears on your invoice then it would be a call that's been from the SIM card and device registered to the account.
We'd love to get to the bottom of things with you though!
Do you remember making any calls to numbers that were new to you or that you didn't recognize on that day? Also, have you gone back on your phone to view your call history?
Keep us posted!
Did you check your phone history or do you remember calling any other numbers new to you on that day @davidkan?
The reason we ask is because it may be something you called unknowingly. For example, it may be a support number or a customer care number for a service.
Have you tried looking up the number to see if it belongs to any sort of company? That may give you an idea of what the call was for.
I have never used Lyft or others like Uber in my life. The bottom line is I didn't make that call. Pls don't waste my time for this lousy $3.30 credit request. I will consider cancelling my services with Fido in time. Thanks.