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jm3lchor
I'm a Participant Level 1
I'm a Participant Level 1

need help to refund my credit balnce

1 REPLY 1

FidoRanya
Former Moderator
Former Moderator

Hey @jm3lchor

 

Welcome to the Community! 

 

We'll be happy to help ,we'll need some more details first though. 

 

What credit balance are you referring to? 

 

If your account was cancelled and you had a credit on the account, you will receive a refund by cheque 3 weeks following the final bill.

 

Could you tell us a little more about the situation so we can help? 

 

Thanks!