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charged extra for international calls

Navunav01
I'm a participant level 1
I'm a participant level 1

i got charged $464 per month so international calls. i had a plan of $55 per month which includes 1000 min. international. i was not informed that they are not providing this deal deal anymore and got charged $410 extra for one month

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @Navunav01! Philippe here. Welcome to the community. Smiley

 

We'll be happy to check that out with you, as no one like to receive an unexpectedly high bill. As we need to access your account for that, you can contact us here for support or you can request a PM from the community.