charged extra for international calls

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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charged extra for international calls

charged extra for international calls

Navunav01
I'm a Participant Level 1

charged extra for international calls

i got charged $464 per month so international calls. i had a plan of $55 per month which includes 1000 min. international. i was not informed that they are not providing this deal deal anymore and got charged $410 extra for one month

1 REPLY 1
FidoPhilippe
Moderator

Hey @Navunav01! Philippe here. Welcome to the community. Smiley

 

We'll be happy to check that out with you, as no one like to receive an unexpectedly high bill. As we need to access your account for that, you can contact us here for support or you can request a PM from the community.