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cancel my phone plan

Sherry92
I'm a Participant Level 2
I'm a Participant Level 2
Hello,   I moved out of Canada and I would like to cancel my plan. Thank you so much! Sherry
 
1 REPLY 1

NaliniR
I'm Qualified Level 1
I'm Qualified Level 1

Hi Sherry,

 

Only a Fido representative can process the cancellation, you will need to contact customer support to have it done. I would suggest you also notify them you are no longer in the country so they can ensure you get the final invoice and let you know how to send in your payment.

 

You can contact customer support even from outside of the country through any of the available methods listed here.