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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Third-party charges
Why fido charge for third-party they send $194 bill extra I talk to fido but can't do anything then I decide cancelled my service with fido both line move to different provider fido customer service is useless
Resolved! Trouble Sending Pics by MMS on a OnePlus 6
Hi: So I have a OnePlus 6 which is a great phone and works fine on Fido's network, save one thing - I can't send phone pics via MMS. Chatted with Fido and they reset me on the network. Checked my APN settings (https://www.fido.ca/consumer/content...
What is the "Welcome Gift"?
I just signed with with a new Fido number and I received an email from "Fido@e.fido.ca" titled: "Welcome! Here’s some important info about your account and your welcome gift." Below in the email it also says this:"Get the app to get all of this: [......
Resolved! Negative balance on my last invoice
Hello, I have a negatif balance on my last bill with you. So far I didn't receive a transfer and it seems you don't do this automatically. So, what do I do in order to receive the amount you owe me? thanks Peter
Resolved! Voice mail problems
I recently got a new alcotel 3 flip top phone. when I press and hold the #1 it prompts me to enter my cell phone number which I did. Then it says sorry that number is not valid. Does this mean I don't have voice mail on my plan?
