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Cannot view bill, account details on Fido website even though I log in successfully

PL12234
I'm a participant level 1
I'm a participant level 1

Hello I cannot view my bill, account detailsm even though I log in successfully. It has been like this for more than a day

 

It says :

This page is temporarily unavailable

Thanks for your patience!

We’re currently updating this page in order to serve you better. Although we won’t be able to process any changes to your account right now, we promise that it is worth the wait. Sorry about the inconvenience."
 
Is this just my account or for everyone? Today is July 29, 2024
1 REPLY 1

FidoFaiza
Moderator
Moderator

Hi @PL12234,

 

To view/print your detailed bill, from the My Account main page, access the Billing & Payments tab and click on View Bill. Then, click on Save / Print this bill (PDF) on the right side of the page. To access previous bills, from the same page, select the date desired in the View Bill dropdown menu. Let me know if that works for you.

 

Thanks.