Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Huge data usage discrepancy
I just checked the data usage in "my account" webpage, and it says that I've used 4.6GB/7GB.However, when I checked the data usage in my Galaxy S10, it says that I've only used 2.5GB of data. I rely mostly on WiFi, so I am very inclined to believe wh...
Billing Issue
When i saw the bill today morning for the new line i added in my account. Even though, it was communicated and agreed during the account activation call on Sep 2 as well as with the last supervisor's call that following discounts have been applied to...
There is no "choose a number" step when I add a line online
As title, why there is no "choose a number" step when I add a line online?
Late payment charges
How come fido bill payment date is set to weekends where online payments cannot be made as all tranaction are done on next business day and then fido charges you with late payment fee its not fair
Fido app and website not working
Fido app and website not working - website says: - for the mobile app, I am unable to login. Can someone help? I dont see any maintenance notification on my email or the Fido's FB Page. Thank you.
