General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24101 Views
  • 0 replies
  • 8 likes

Fido app and website not working

Fido app and website not working - website says:     - for the mobile app, I am unable to login. Can someone help? I dont see any maintenance notification on my email or the Fido's FB Page. Thank you.

jaybierawr_0-1632120080655.png
jaybierawr by I'm a participant level 1
  • 1126 Views
  • 1 replies
  • 0 likes

Re: Iphone 13. Reservation or pre order

I got an email comfrimation for my change of plan and the day after just like an add saying congratulation for your new phone.. not sure if those are an order confirmation or not.

andyb0207 by I'm a contributor level 2
  • 1431 Views
  • 1 replies
  • 0 likes

tracking number

I still have not recieved a tracking number when I had purchased my phone and plan 5 days ago. I had purchased my fiances phone from samsung and it had already arrived when i bought his a day after mineWhen should i be recieving my tracking number? a...

kamorris by I'm a participant level 1
  • 997 Views
  • 1 replies
  • 0 likes

Long distance call - landline

Hi. What should I dial to make a call to the Phillipines? I need to call a landline number and I cannot seem to figure out what to do. Can somebody help? Thank you this is the number(08) 8237-427

Hazelmae by I'm a participant level 2
  • 4248 Views
  • 3 replies
  • 0 likes

Victim of fraud!!

After reading all the comments under Victim of fraud, I would like to post my story here in September 2021. I received a New Fido account confirmation email from fido that I opened a second line under my account with a iPhone 11 pro device. THAT WAS ...

707347 by I'm a participant level 2
  • 1530 Views
  • 1 replies
  • 0 likes