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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Toll-free numbers and airtime
Dear all, I was online with the Fido Customer Service to resolve the error in my bill. I have been charged for calling the toll free number ( The reason being given is that anything over 500 minutes will be charged at commercial rates even if it is...
Visual voicemail billing
Hi, I bought Fido 3 months ago and use my own device, I had visual voicemail and use is (of course is not stable and reliable yet, it offen gets off and not working) Last week gots off again, after a week I called fido first of all they reset my v...
Conditional Text forwarding
Hi, Is it possible to autoforward texts coming from a specific phone number to another fido acount so both people can receive the text message? EXAMPLE USAGE: Text message from 604-444-4444 fomes to my phone. I would like this message to always get ...
Daytime rate Evening Rate
I was shocked to find you charge me 50 cents per minute when I go over 300 minutes, that is highway robbery.Please explain when my package goes from daytime rate to evening, what time does this happen?I have been a loyal fido customer for many, many ...
1000 Minutes International Calls
My plan is 8GB $50/Month. The staff says 1000 minutes international calls are available for this plan. But in 'Talk&Text -> Detail', I could not find anything indicating this service is included. Thus, I am wondering if I could make 1000 minutes inte...
