OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
iPhone 12 Pro Max gold
I placed an order for iPhone 12 Pro Max 128gb on November 22 and it wasn't showing any phone on my account yet. Now it's showing the phone as being a purchased as of yesterday, December 2nd. Does this mean it is shipping soon or that it has shipped? ...
How to check the balance of 1000 international minutes
I cannot find the balance for the 1000 international minutes in my plan. I looked at some of the old forum links but I couldn't find the usage information in my app or the online account. Can you please advise?
1000 international minutes charged 745$
Hi friends. Who can solve this issue!!! My bill was 745$ for this billing cycle. The reason was i was over 1000 minutes calls. but you ahould know what happened.there was an error in the app during november mid and usually i check the usage and in a...
Complaint
I was asking for some deal on my phone plan, the first guy offers 10 bucks discount, I said I need to consider about it. He was great, list all the plans that I need. However, the second representative called Maninder, was unprofessional, offered a ...
When am I going to get my Cheque?
I closed my account August 20.My final bill is on September 11.My final bill balance was -34.63.On November 11, my balance was changed to 0. It has been 13 weeks since I closed my account and 11 weeks since my final bill came.I have literally spent h...
