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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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No one give me a return call

Hi The Winback team contact me on Monday and I am willing to accept the deal. After that, the agent suddenly said that she needs on hold since something wrong and not able to process. Promise me to give me a return call.  Well ... I have tried to cal...

DBLU by I'm a Participant Level 2
  • 699 Views
  • 3 replies
  • 0 likes

Fido Xtra just hangs

Hello - ever since you revamped Fido Xtra I haven't been able to enter any contests... the dog appears, wagging its tail for eternity. None of the following have workedrestartingclearing the app cachetrying to uninstall/reinstall but I don't have tha...

Leef by I'm a Participant Level 2
  • 827 Views
  • 5 replies
  • 0 likes

Misplaced sim card

I am on vacation in the Philippines and be back to Canada 3 days from now. I can't find my sim card,anyone who can tell me what to do?

Oscar10 by I'm a Participant Level 1
  • 315 Views
  • 1 replies
  • 0 likes