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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
a new phone delivery. No email for delivery information
I have purchased 1 more phone. but unlike the guideline, I haven't received any delivery notification email for the new one. Where can I find the delivery tracking number? Order date : 2021.08.14
Long distance overcharge
Hi Officials at Presidents office Just want to give you a feedback as couple of my friends left Fido without giving the feedback. I am very disappointed as I am a customer of Fido from last 3 years. I just came to know that my bill jumped up by $100 ...
Regarding a great service
Hi greeting, Sorry I missed out a survey provided by Fido for a July 17th 2021, for a Fido Store Representative called Sabrina. She was a stellar and exceptional store representative. I was very confused and she provided me great help on my device,...
Can't send message with Fido - error 2
I've been receiving this error message for the past couple of weeks when trying to send texts.I have cleared the cache. I can only get the message through if I turn OFF wifi and mobile data. Sometimes it works if I turn off mobile data but stay on wi...
Poor cell service
Today I started to experience intermittent problems with cell service. In a while I had full bars and then none or just couple. It could not even connect to data. When I made a call, on the other side they could not hear me... I've been at location w...
