OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! my caller ID IS DISPLAYED SUSPECT SPAM
HI I am an agent an make serveral calls to my clients , they have been telling me that my number on their display is SUSPECT SPAM, i have called this issue in serveral time with Fido and still an ongoing issues. How do i resolve this issue.
FIDO TRADE IN PROGRAM
tted my Samsung Galaxy S9 phone to FIDO via courier and it was received on Sep 30th by them. 6 weeks later, no repl from FIDO. Over the past 3 weeks I have sen in 5+ emails. I finally receieved a repy that they cannot find my phone! Numerous call...
Questions regarding 15$ prepaid plan.
I have changed to the 15$ prepaid plan this morning. From what I know, the plan was supposed to provide me with a 75 Canada-wide minutes and 75 outgoing texts to Canadian, US or international cell phone numbers. However, when I checked my balance, it...
Winback offer
Last August, Winback team called me and offered the exactly same plan that I had with Shaw mobile. So I told them I'd rather stay with Shaw than pay another activation fee again for the same plan. Then, they offered me $5 discount for 24 months with ...
Someone scammed 2 iphones from my account
I'm an international student, currently not in Canada. Nevertheless I recieved an email that someone ordered 2 iPhone 11 Pro's on my account on Fido. The live chat never gets answered neither do these people pick up the call, even on the fraud lines....
