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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! my caller ID IS DISPLAYED SUSPECT SPAM

HI  I am an agent an make serveral calls to my clients , they have been telling me that my number on their display is SUSPECT SPAM, i have called this issue in serveral time with Fido and still an ongoing issues. How do i resolve this issue. 

gusang72 by I'm a Participant Level 2
  • 680 Views
  • 2 replies
  • 0 likes

FIDO TRADE IN PROGRAM

tted my Samsung Galaxy S9 phone to FIDO via courier and it was received on Sep 30th by them.  6 weeks later, no repl from FIDO.  Over the past 3 weeks I have sen in 5+ emails.  I finally receieved a repy that they cannot find my phone!  Numerous call...

FCAMERON by I'm a Participant Level 3
  • 1634 Views
  • 6 replies
  • 0 likes

Questions regarding 15$ prepaid plan.

I have changed to the 15$ prepaid plan this morning. From what I know, the plan was supposed to provide me with a 75 Canada-wide minutes and 75 outgoing texts to Canadian, US or international cell phone numbers. However, when I checked my balance, it...

Bryce23 by I'm a Participant Level 2
  • 540 Views
  • 2 replies
  • 0 likes

Winback offer

Last August, Winback team called me and offered the exactly same plan that I had with Shaw mobile. So I told them I'd rather stay with Shaw than pay another activation fee again for the same plan. Then, they offered me $5 discount for 24 months with ...

Choconeco by I'm a Participant Level 2
  • 946 Views
  • 3 replies
  • 0 likes

Someone scammed 2 iphones from my account

I'm an international student, currently not in Canada. Nevertheless I recieved an email that someone ordered 2 iPhone 11 Pro's on my account on Fido. The live chat never gets answered neither do these people pick up the call, even on the fraud lines....

acelike by I'm a Participant Level 1
  • 502 Views
  • 1 replies
  • 0 likes