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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Account unlock
I tried to order a new phone in September but after long waiting, I still didn't get track email so I call to ask, and the agent told me that my account is locked because of the security problem, that the order cancel too, then she gave me a number ...
Presidents Office
I was told I was going to get a call from the presidents office within 48 hours, where is the phone call? It's been 3 weeks. What's happening with customer service? What are we all paying you for?
Resolved! Prepaid to "Basic" monthly plan
Hello there,We would like to inquire about switching from Prepaid to the Basic monthly plan, because we just need a little bit of data usage for some period of time.We figure the least expensive way is the Basic plan that includes 100 outgoing mins, ...
Plans
Your customer service representative offered me 3 GB for $50. I have been with fido for years and i have never experienced this. I have two connections with Fido and I wanted to get home internet as well. I have been trying to get a good plan for mon...
Resolved! ???phoned uk on wifi ...fido billed me ..
i phoned uk on wifi ..fido billed me ..
