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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Tablet Plan for Smartphone
Good day, I just want to ask. I already have an Fido postpaid account and decided to order a tablet plan with a preowned tablet; however, I am not planning to use the tablet plan on a tablet and I want to use it on my other SMARTPHONE. Will Fido bloc...
Long hold time to correct long distance billing
I'm very upset from Fido service. Their customer service is so much useless. I already have 1000min international calling in my plan, but they still charged for it. When i called them for adjustment for my bill. they too 1.5 hr hour call.
Resolved! Charged Fido Roam for unknown services
I have been a Fido customer for quite a long time. I have a good understand with the Fido Roaming services as I have multiple traveling experience with the Fido phone. Recently I have been traveling back home and had lost my device including the SIM ...
Resolved! Activation charges not waived
Its been more then 3 months since I got Fido connection from one of the stores in Ottawa. The sales people said the charges would be waived the next month, but that didn't happen. Unfortunately, upon calling the customer care they informed that it wi...
Resolved! Can't see 5 extra hours of data
Had used 1 out of 5 of my monthly free data hours, 24-48hrs ago, and now in the My Account app I can no longer locate where to enable the data hours. It is as if the feature has been removed from my account. I've used those hours many times, so? ...
