OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! ipad order delay
how long does it take to actually recieve a ipad once ordered from fido ?
Resolved! Paid cancelled account but hasn't been posted as paid
I paid off my bill in Sept 2020 and is still isn't showing as paid. It's been almost 5 months. I have talked to 4 different departments and left a voicemail in another. I also have a photocopy that the cheque has been cashed. How do I get this cleare...
Resolved! If I buy a Samsung S21 direct from Samsung Canada, will volte work?
Hello, I'm considering pre ordering a S21. I just want to make sure that volte and wifi calling will work. Thanks
Resolved! Change name for Community
How can I change my community username/ display name?
Resolved! 10GB free data disappeared
Hey Fido, Why did you remove the 10GB bonus data from my account? I received the text from you and clicked on the link to receive the bonus before it expired, it's applied on the account at that time but today when I checked my account, it's gone! Ar...
