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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Deactivate my sim no.
Help me out in deactivate my sim no.
What a terrible company to deal with
When it comes to trying to get a refund from Fido it's like you're asking them to move mountains for you. I have been waiting for 6 months for my refund and I am constantly being told "the cheque is in the mail" type garbage. Managers have no clue wh...
Frustrated with Ordering a New Phone
I was happy when there was a very nice promotion of phone back on July 2022. My ordered went through no problem but its just taking forever to get fulfilled. I called fido and chatted with several reps many time and they acknowledged that they receiv...
Resolved! yes, I owe money!
I want to talk to Fido about it! Fido does not want to talk to me! Phone cut off, so no call or text, Fido famously does NOT do email, "live" chat has no response for more than half an hour, and the facebook page, rated "very responsive" (HAHAHAHAHAH...
Refund?
Just received my August bill but there's no sign of the promised compensation for the recent outage. What gives?
