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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Reactivate cancelled account
few weeks ago i cancled my services with fido. I paid everything and i left the counrty. however it turns out my bank account is still connected to my number and i can't do anything about it, is it possible to bring back my number again? its been onl...
Missed winback call
I missed the winback call, is there a way to get them to call back? Calling the number doesn't work.
Resolved! Cancel order
I would like to cancel my fido order. Purolator informed me, that the order was out for delivery early in the morning so I stayed home from work as I didn't want to miss it. Waited all day and no delivery. I can't do that again so need to cancel m...
Resolved! $150 credit on phone
Anyone else bought an iPhone 12 Pro in December 2021? Did you get your $150 credit? Because I am getting the run around, clearly this was false advertising. Sadly I was not able to do a screenshot because I called Fido after purchasing and the agent ...
Resolved! Paying debt
Hello Fido, I left Canada and cancelled my sim last year. Fido sent my debt to NCRI for collection and now it ended in Affinity Global (on behalf of Rogers) with interest adding up everyday so I have some questions: 1. I see that the balance still ...
