Refund?

[Fido_Bites]

Just received my August bill but there's no sign of the promised compensation for the recent outage. What gives?

[17thDYRCH]

There was no refund isssued for September.

[FidoFaiza]

@17thDYRCH, you can contact us here to get help. 

[KAPABLE-K]

Hello @Fido_Bites,

Welcome to the community!

The credit will appear on the September invoice which will be the usage for August.