Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Can’t phone on What’s up to Germany
In the last month or so I have not been able to phone my sister on What's up to Germany in my own home. I have to walk outside and walk around in my neighborhood to talk with her. Before that I had no problem at all with my I phone 6.
Extra 3GB data for the 2nd plan
We are new to Fido. We bought 2 mobile phone connection plan on Black Friday 2020.our 2nd connection supposed to get 3GB extra data but it's almost 2 weeks but we didn't receive any extra data.
Mr
Hi I registered a payment to get the prepaid card in Fido extras but my emails incorrect to revive the card they offered I need to re enter my email address somehow please advise
Order device
Been 4 days and I still haven't received an email that it's been shipped yet, when it said it would arive in 5days. Also the device ahs been activated I billed into my account already. I understand there might be a delay, but shouldn't it have been ...
False long distance charge
I just got a phone bill summary, 175 bucks extra charges on my phone bill for an alleged long distance call that I never made. What should I do? Also, if it's something like a hacked system on my phone and having been used by someone else, (i don't r...
