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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
billing information
how to change my billing information i already moved to different province, i purchased phone but my billing information cant be change theres an error on that part if i change.
Lansdowne BC Constance - store manager?
I was at the Lansdowne Richmond BC location , inquiring about adding a new line and getting a new phone. This lady, I believe her name is Constance? was being extremely rude and when I confirm with her the amount I would need to pay for adding a new ...
Insane Overcharges
Fido is getting ridiculous by the day. Earlier it used to be easy to get my bills sorted out with customer service and the humbleness of the support staff was one of a kind. However, recently I have been charged $50 suspension fee for 4 months back t...
overcharged
I paid bill with credit last month. And I changed my plan that month. And I received the bill for this month, but the last month's bill that I already paid was charged again.I waited for 30 minutes and called the customer service center, but they sai...
Overcharged Bill
Last Month I chnaged my plan with the Fido discount of $20 per month for 24 month in promotion and device at $0 per month. Considering the taxes for finance and for plan I was shown in contract while purchasing that it's $50 monthly, Now I got a bil...
