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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Scam Call?
I Got a call from someone calling from Fido customer retention and promotion center. The number when they called was a Saskatchewan area code. And the number for a call back provided was (647)492-9787. Not sure if its a valid Fido call or not. Can so...
Resolved! Contact
Why has Fido made it so incredibly difficult to speak with anybody about your account? I've been a customer for more than 20 years and I cannot get hold of anybody to discuss an overcharge on one of my bills. I will likely leave for another company. ...
Is it just me or does this happen to anyone else
Is it just me or does anyone else get message from Fido "we've customized an offer just for you" and when you open the message click on the link nothing happens? I know it's the link cause it says click here. This comes from my messages found here ...
Cancelled home internet no email confirmation
Called in to cancel home internet two weeks ago, target date at end of current billing cycle (Jan 18 2025). Was told an email would be sent as confirmation, but it has been a week and still no email. Called in again, agent said the cancellation inst...
Set up fee
Was told my set up fee would be waved otherwise I would have chose a different user that was going to wave it. Can this be corrected or can I cancel without penalty if not started yet.
