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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Overcharged in my latest bill
In the latest generated bill, I have charges for two months for whatever reason. I am supposed to be getting 25$ credit on my monthly plan charges according to my service agreement. But instead of getting 50$ credit in this bill, I just received 25$ ...
Resolved! Previously lost phone found
Recently found phone will not make calls. Samsung s22
Do Better with your Customer Service Fido
I tried to reach Fido's agents over the phone to cancel one of my lines and suspend the other, the agent in charge Mohit kept giving me automated sales pitch messages after 5 minutes of delays between each message (not sure if they're just trying to ...
Pixel 5 on Fido does not automatically regain cell reception
Hi, I have a Pixel 5 that does not automatically regain cell reception after being out of a coverage zone for whatever reason (for example, in an underground parkade, in the mountains, in a submarine, etc). So, if I lose reception for any reason (eve...
Resolved! Frequency Bands on towers
Do all Fido/ Rogers LTE frequency bands exist on each individual cell tower or do some towers only support one or two of the bands?
