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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Gift Cards

Does anyone know if I can use Roger's gift cards to pay my phone bills?

Mackdog by I'm a Participant Level 1
  • 332 Views
  • 1 replies
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Resolved! Phone Bill

Hi.I financed a new phone last month online and even though I was told I would not be charged the $45 setup/activation fee, it was incorporated into my last months bill. I've gotten a new bill and it's more than I anticipated. Based on the breakdown,...

Ronky by I'm a Participant Level 1
  • 330 Views
  • 1 replies
  • 0 likes

Bill problem

Hello, i finished my old contract and got a new one July 13 with a Motorola edge+ on the Fido payment program promotion which it was at 10.99$With my new contract of 45$ 8gig. My bill is suppose to be 64.38 a month but I'm getting charged the full am...

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D4vey by I'm a Participant Level 3
  • 478 Views
  • 4 replies
  • 0 likes

US roaming bill

Got a 11$ extra bill for roaming US whereas I have not visited US in the last year. Trying to contact the resolution team. But it seems a nightmare to reach out to them. Should I hold the payment for resolution? Thanks.

mamuncse by I'm a Participant Level 1
  • 295 Views
  • 1 replies
  • 0 likes

Does fido aimit their promotion?

Hello,I saw there was a promotion of phone on fido website several months ago, so i decided to update my phone. Before it was update, i called customer service to make sure it works. The lady told me its real and i only need to pay 15$ per month(15$x...

Lilas_f by I'm a Participant Level 2
  • 552 Views
  • 2 replies
  • 0 likes