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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
number porting
its been 24 hours after porting my number and still cant use my number, is there any way to resolve this?
Whats wrong with FIDO?
Hey Fido, i just got off from phone call with your rep, she confirmed how crazy your system is acting. But it is not fair. i got bonus 6 GB when i logged into my account and asked me that i can accept this bonus with no additional charge or any chang...
human service is worse than AI now??
Firstly, I will not complain the function called "ASKJack" never solve my problem, and always has a technical issue. I have complain about one of your chatbox employee, named Donna. She helped my to get my phone a suspension, and FORGET to cancel my ...
How to file a complaint billing issue
Fido are charging me for the phone that i returned and was confirmed on the other end that they already have it ,My bill rn is $1400 .The other agent advised me to pay only the monthly bill .. which i did now they are charging me late payment fees be...
unprofessional store sales person -Brampton
I visited for my number activations at the Fido Store located at Brampton, ON, Shoppers World location. The sales person was not even wearing a mask. Then he wore a mask. He was so lethargic to answer the queries raised by me. Actually i called him b...
