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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Unable to Suspend Fido Account for 2 weeks
Hi Folks, Just got off the phone with representative and i was requesting them to put my phone on suspension for 2 weeks due to some travel plans but the guys was not able to do that because i was those 2 weeks(falling in the middle of the billing cy...
Resolved! Voicemail only holds 3 messages
Apparently all of a sudden my voicemail will only hold 3 messages. When I questionned this I was told I have to pay another 7$ a month to hold more messages? Is this a joke?
Resolved! Roaming Registration
I received email that I have registered for roaming services which I have not. Phone is on airplane mode and am connected to internet provided by the facility. Why would Fido automatically send me notifications for charges that I do not use. Thank yo...
Resolved! 20 GB Double Facturation
Hi, I am a new Fido client and I just received my bill for the first month of utilisation. However, when I check the bill carefully, I am charged the 20 GB and call and texts unlimited across Canada two times. One time for the monthly payment, which ...
Resolved! Exclusive deal on mobile app leading to cancellation of monthly finance.
Recently bought iPhone 13 256GB with Fido Monthly Finance on 28th Dec 2022 with $38 25GB monthly plan and 20$ monthly credit on finance. On 2nd Jan 2023, got an exclusive deal on my Fido Mobile App for $30 20GB monthly plan and I opted for that. Howe...
