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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! My phone number is being used to call people
Hi, I got a call from a private number saying they were returning my call. I hadn't called anyone in the last few days so this seems suspicious as they said my phone number had called them today.Is it possible someone got another device with my phon...
Resolved! Changing phone number
Hi, this may be a little complicate to explain. I currently have two phone plans under my account. My mother and I. My mother will soon be porting her number with a different company under her own name. So it will just be my phone number left on my a...
Resolved! Fido’s unsubscribe for marketing always results in a system error
For several months now I've been trying to get https://www.fido.ca/consumer/unsubscribe to actually unsubscribe both my phone number and my email address, but both inputs always results in the message "Sorry! Due to a system error, we are currently u...
Inappropriate charges in bill
Fido has been degrading its value over the last couple of years. It is my fourth year with Fido, they added charges which was a systematic error from Fido's side, and they did not adjust it. It's just a few CAD$ of conflict, but they wasted around 2 ...
Resolved! how to change my username/display name on the Community Forum?
Hi, How to change my username/display name on the community forum? it is currently set as "hjgfjh". Thank you. Ali
