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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido Winback
Hello, I switched to a competing provider a few days ago because their plan was better than what I had with Fido. I was pleasantly surprised to receive an email from Fido informing me that someone would be reaching out to me from the winback team. I ...
Resolved! Are Exclusive Offer Compatible with Existing Discounts?
Hi all, I signed up the Fido during the black friday promotion, so I am getting a 10$/month discount for 24 months. When I log in to my fido account, I keep seeing exclusive offers that would give me more data for same or less monthly rate. My quest...
Need Help! Long-distance charges - calls made by my aged mother during quar
Hello everyone, I hope you are doing well and keeping yourself and everyone around you safe during the pandemic time. I am hoping if anyone can guide me or provide any suggestions regarding being charged extra for making long-distance calls by mista...
Gift Card
Click hereClick here Hi, I was supposed to get the $200 master card but got $50 instead. After chatting to one of the associates, I came to know that this offer is only valid for customers with both phone and home internet plan. Unfortunately, no...
